Don't write as if you're addressing a group of nameless faces; write as if you're talking to your friends.
Many marketers who honed their craft in the heyday of traditional marketing continue to think that their efforts are one-way — you create a message, push it to the masses, and you're done.
We need to always remember though, social media isn't one-directional — communication flows in both directions. If you're pushing a promotion, write it in a way that gets people engaged to respond. If you're sending a holiday message, don't make it generic — try to connect with people on a more meaningful level.
Your fan following is simply a massive Thanksgiving dinner table and everyone's talking.
Give them something great to talk about.
-Jeff
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